FAQ

FAQ – Frequently Asked Questions

Company: BHAVIK DEV LTD
Email: shopify@bhavikdevltd.shop
Phone: +44 2077391869

1. How do I place an order?

You can place an order directly on our website. Simply select the product, choose quantity, add it to your cart, and follow the checkout instructions.

2. What payment methods do you accept?

We accept major credit/debit cards and online payment options available at checkout. All payments are secure and encrypted.

3. Can I change or cancel my order?

Orders can only be changed or cancelled within 24 hours of placing them. Please contact us immediately at shopify@bhavikdevltd.shop if you need to modify your order.

4. How long does shipping take?

  • UK Orders: 3–7 business days.

  • International Orders: 7–15 business days, depending on the destination.
    Delivery times may vary due to carrier or customs delays.

5. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number on the carrier’s website to track your package.

6. What is your return and refund policy?

You can return unused items within 14 days of receiving your order. Items must be in original packaging. For detailed instructions, please see our Return and Refund Policy.

7. Do I have to pay for return shipping?

Return shipping is the responsibility of the customer unless the item is defective or incorrect. We recommend using a trackable shipping service.

8. What if my item is damaged or defective?

If your item arrives damaged or defective, please contact us immediately at shopify@bhavikdevltd.shop. We will provide instructions for a replacement or refund.

9. Can I get help if I have a problem with my order?

Yes! Our customer support team is always ready to assist you. Contact us via email or phone and we will respond as quickly as possible.

10. How can I contact BHAVIK DEV LTD?